Healthcare IT Solutions
Healthcare IT & Cybersecurity
Healthcare IT Solutions
Technology Sandbox helps practices, clinics, and multi-site groups modernize care delivery
with secure, reliable IT—aligned to HIPAA/HITECH and practical for busy staff. We stabilize daily operations,
reduce risk, and support EHR-centric workflows without slowing clinicians down.
- BAA-ready (Business Associate Agreements)
- HIPAA/HITECH aligned processes & security baselines
- Microsoft 365/Azure healthcare governance & retention
- EHR-aware support (Epic/Cerner/eClinicalWorks/athena—where applicable)
Common scenarios we fix
- Slow EHR performance, Wi-Fi dead zones, or unstable VPN/remote clinics
- Inconsistent MFA/SSO across EHR, portals, and Microsoft 365
- Backups not tested; uncertainty about RTO/RPO and ransomware recovery
- Policy gaps for HIPAA, HITECH, and 42 CFR Part 2 (substance use disorder records)
- On/Offboarding delays causing access risks and lost clinical time
What we deliver
Clinical Operations IT
- Endpoint standards for workstations, carts, and kiosks
- Print, imaging, and DICOM/RIS/PACS connectivity coordination
- Secure guest & clinical Wi-Fi (capacity planning for high-density areas)
- Help desk with clinician-first SLAs
Data Protection & Continuity
- Backup & recovery with tested restores (3-2-1-1-0 practice)
- Ransomware readiness: least privilege, MFA, immutable backups
- BC/DR runbooks, tabletop exercises, and quarterly drills
- Email security & phishing reduction programs
Microsoft 365 & Cloud
- Conditional Access, DLP/Retention, sensitivity labels
- Teams/SharePoint governance for ePHI handling
- eFax & secure messaging integration options
- Audit-ready logging and access reviews
Security & compliance
- HIPAA Security Risk Analysis (SRA) and remediation roadmap
- Policies, procedures, and training (privacy, security, incident response)
- Access management: MFA/SSO, role-based access, account lifecycle
- Audit trails, log retention, and change control
- Mapping to frameworks: HIPAA/HITECH, 42 CFR Part 2, SOC 2, NYDFS (where applicable)
- BAA: we sign Business Associate Agreements as required
EHR & interoperability (support-aware)
We coordinate with your EHR vendor and clearinghouses and respect their build/governance rules.
We don’t replace clinical application teams—we enable them with reliable infrastructure and access.
- Change windows aligned with clinic schedules and EHR freeze periods
- Identity, SSO, and MFA alignment for EHR, portals, and 365
- Interface basics: HL7/FHIR awareness and secure connectivity coordination
- Endpoint standards for exam rooms, front desk, and telehealth carts
Packages (examples)
| Plan | Best for | Highlights |
|---|---|---|
| Foundation | Small practices needing essentials |
Help desk Patching Backup verify MFA baseline |
| Clinical+ | Growing clinics with compliance needs |
SRA + roadmap EDR/XDR DLP/Retention QBRs |
| Regulated | Multi-site or highly regulated orgs |
vCISO SIEM (add-on) Tabletops BC/DR tests |
Expected outcomes
- 40–60% fewer tickets via standards & patching
- Measured phishing risk reduction
- Proven backup restores (documented)
- Audit-ready policies, access reviews, and change logs
What we don’t do (and what competitors often include)
We’re transparent so you can choose the right fit. Some items are available via partners.
| Capability | Technology Sandbox | Notes / Typical Providers |
|---|---|---|
| Full EHR build/optimization (Epic “App/Analyst” work) | Not offered | Handled by EHR vendors, certified partners, or internal clinical apps teams. |
| Managed hosting of EHR databases (PHI at rest as a hosting provider) | Via partners | HIPAA hosting providers with audited data centers and BAAs. |
| 24×7 in-house SOC with proprietary SIEM | Via partners | Larger MSSPs operate their own SOC; we integrate and govern. |
| Custom medical device integration (FDA-regulated Class II/III) | Not offered | Specialized biomedical/clinical engineering firms. |
| Nationwide same-day on-site in base price | Regional; broader via partners | National MSPs bundle this in higher-tier plans. |
Healthcare IT FAQs
Will you sign a BAA?
Yes. We sign Business Associate Agreements when services involve PHI/ePHI handling.
Do you perform the formal HIPAA Security Risk Analysis?
Yes. We facilitate the SRA, document findings, and produce a remediation roadmap and management plan.
Do you work with our EHR vendor?
Absolutely. We coordinate maintenance windows, identity/SSO, and infrastructure prerequisites; your EHR team owns application build.
Can you support telehealth and remote clinics?
Yes. We design secure access (VPN/ZTNA), SD-WAN for resilient connectivity, and standards for remote sites.
Get started
Share a recent ticket report and a list of critical apps. We’ll provide a 90-day plan to stabilize operations and reduce risk.
Related services:
IT & Security Consulting •
Managed IT •
Technology Support •
Network Services
