Custom IT Industry Solutions
TSP • MSP • MSSP • vCISO
Custom IT Industry Solutions
Every industry has different risk, workflows, and compliance. Technology Sandbox builds
right-sized solutions—managed IT, cybersecurity, cloud, and networking—so your team moves faster with
fewer tickets and stronger security.
- Outcome-driven: stability, speed, and measurable risk reduction
- Standards-led: mapped to NIST CSF & CIS Controls
- Microsoft 365/Azure governance & backup
- NY • NJ • CT • FL on-site; broader via partners
Industries we serve
Healthcare
HIPAA/HITECH alignment, SRA, ePHI safeguards, telehealth & remote clinics.
Legal
Matter-centric workspaces, ethical walls, metadata scrubbing, retention & legal hold.
Hospitality & Retail
PCI-aware POS networks, guest Wi-Fi portals, cameras, AV & digital signage.
Small & Midsize Business
Help desk, patching, Microsoft 365 governance, backups, and vCISO guidance.
Financial & Professional Services
NYDFS-aware controls, vendor risk, email retention, encryption & archive.
Construction & Field Services
Jobsite connectivity, rugged endpoints, cloud file access & permissions.
Solution building blocks
Managed IT (MSP)
- Help desk (remote & on-site), SLAs, escalation
- Endpoint patching, baseline images, encryption
- Backup & recovery with tested restores (3-2-1-1-0)
- Asset/licensing & vendor coordination
Cybersecurity (MSSP)
- EDR/XDR, phishing defense, secure email
- Identity hardening: MFA/SSO, Conditional Access
- Vulnerability scanning & remediation
- Policy, training & incident playbooks
Cloud & Microsoft 365
- SharePoint/Teams structure & lifecycle
- Sensitivity labels, DLP/Retention, safe sharing
- Exchange hygiene (SPF/DKIM/DMARC)
- Microsoft 365 backup & audit-ready logging
Engagement models
TSP Advisory
Roadmaps, budgets, and governance tied to business goals.
MSP
Day-to-day operations, help desk, patching & lifecycle.
MSSP
Security operations, EDR/XDR, email security & evidence.
vCISO
Risk assessments, policies, control mapping & board-ready reporting.
Our process: Assess • Architect • Implement • Operate
Assess
- Inventory & identity review; patch posture
- Baseline performance & reliability
- Compliance gaps (HIPAA/PCI/SOC 2/NYDFS)
Architect
- Standards, images & config templates
- Segmentation & Zero Trust basics
- QoS for voice/video & critical apps
Implement
- Staged rollouts & change control
- Cutover runbooks & back-out plans
- Knowledge transfer & admin playbooks
Operate
- 24×7 monitoring & alerting (plans vary)
- Monthly reports & QBRs
- Backup verification & DR drills
Packages & SLAs (examples)
| Plan | Hours | Response Targets* | Highlights |
|---|---|---|---|
| Essentials | Mon–Fri, 8a–6p local | P1: 1h • P2: 4h • P3: 1 bus. day | Help desk Patching M365 admin |
| Standard | Mon–Fri + on-call | P1: 30m • P2: 2h • P3: next day | EDR/XDR Backup verify QBRs |
| Regulated | 24×7 | P1: 15m • P2: 1h • P3: next day | vCISO SIEM add-on Tabletops |
*Targets shown are common defaults; final SLAs depend on scope and integrations.
What we don’t do (and what competitors often include)
We’re transparent so you can choose the right fit. Some items are available via partners.
| Capability | Technology Sandbox | Notes / Typical Providers |
|---|---|---|
| Custom software/app development | Not offered | Bespoke dev shops or vendor professional services. |
| In-house 24×7 SOC with proprietary SIEM | Via partners | Larger MSSPs operate their own SOC platforms. |
| Carrier circuit resale & billing (ISP of record) | Via partners | Telco brokers/aggregators handle contracts and billing. |
| Nationwide same-day on-site included in base price | Regional; nationwide via partners | National MSPs may bundle this in higher-tier plans. |
| Physical guard security / armed response | Not offered | Physical security firms & local providers. |
| OT/ICS engineering (plant/robotics control) | Via specialized partners | Industrial integrators & OEMs. |
FAQs
Can you tailor services to our industry compliance?
Yes. We map controls to frameworks like HIPAA, PCI-DSS, SOC 2, and NYDFS where applicable and provide evidence for auditors and insurers.
Do you co-manage with internal IT?
Absolutely. We share monitoring, ticket queues, and change control while providing escalation and security oversight.
What’s included vs. project-based work?
Managed services cover operations (help desk, patching, backups). Migrations/rollouts/designs are scoped as projects.
Do you support Microsoft 365 and Azure?
Yes. We design governance, identity, compliance policies, and backups to keep collaboration secure and resilient.
Get started
Share your industry, critical apps, and a recent ticket report. We’ll return a prioritized 90-day plan to stabilize operations and reduce risk.
Related pages:
Healthcare •
Legal •
Hospitality •
SMB •
Network •
Support
