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Outsource Your IT

Managed IT & Co-Managed IT

Outsource Your IT with Technology Sandbox

Technology Sandbox provides TSP • MSP • MSSP • vCISO services so you get
day-to-day operations, security, and strategy—without hiring a large in-house team. Predictable cost.
Measurable risk reduction. Happier users.

Microsoft 365 & Azure experts
NIST CSF & CIS Controls aligned
24×7 monitoring & response options
NY • NJ • CT • FL on-site; nationwide via partners

Request a Quote
Book a 15-minute consult

Why outsource or co-manage?

Predictable spend vs. hiring & tooling everything in-house
Fewer tickets via standards, patching, and automation
Evidence for insurers/auditors (controls, logs, reports)
After-hours maintenance to avoid user disruption

Immediate wins

MFA/SSO baseline; Conditional Access
EDR/XDR on endpoints + email security (SPF/DKIM/DMARC)
Backups with tested restores (3-2-1-1-0)
Documented standards to stabilize support

Where we fit

MSP (Outsourced): we run day-to-day
Co-Managed: shared tickets, tools & change control
MSSP: security stack & incident readiness
vCISO: risk, policy, audits & board reporting

Engagement models

TSP Advisory

Roadmaps, budgets, standards, architecture & vendor selection.

MSP (Outsourced)

Help desk, device lifecycle, patching, backups & M365 admin.

MSSP

EDR/XDR, phishing defense, SIEM onboarding & alert tuning.

vCISO

Risk assessments, control mapping (HIPAA/PCI/SOC 2/NYDFS), evidence packs.

Service catalog

Managed IT

Help desk (remote/on-site) & escalation paths
Device imaging, patching, encryption & MDM
Microsoft 365 administration & lifecycle
Backup & recovery with monthly restore tests
Asset/licensing, vendor & warranty coordination

Security

EDR/XDR, phishing defense, email hygiene
MFA/SSO, Conditional Access, privileged access
Vulnerability scanning & remediation workflows
Incident runbooks, tabletop exercises, insurer evidence

Cloud & Collaboration

SharePoint/Teams governance; secure external sharing
DLP/Retention, sensitivity labels & legal hold
Exchange hygiene (SPF/DKIM/DMARC) & audit logging
Microsoft 365 backup & restore verification

Packages & SLAs (examples)

Plan	Hours	Response Targets*	Highlights
Foundation	Mon–Fri, 8a–6p	P1: 1h • P2: 4h • P3: 1 bus. day	Help desk Patching M365 admin
Growth	Mon–Fri + on-call	P1: 30m • P2: 2h • P3: next day	EDR/XDR Backup verify QBRs
Enterprise	24×7	P1: 15m • P2: 1h • P3: next day	vCISO SIEM add-on Tabletops

*Targets are common defaults; final SLAs depend on scope, integrations, and change windows.

30/60/90 onboarding

First 30 days

Access & data collection; kickoff; standards baseline
MFA/SSO, patch policy, backup verification
Priority runbooks & user comms

Day 31–60

EDR/XDR rollout; email hygiene; shared drives cleanup
Service catalog & escalation paths finalized
Quarterly Business Review (QBR) #1

Day 61–90

Vuln scanning & remediation workflow
Retention/labels & legal hold where needed
Policy training & phishing simulations

Expected outcomes

40–60% fewer tickets via standards & patching
Hours not days for onboarding/offboarding
Measured phishing-risk reduction
Proven backups with tested restores

Industries we serve

Financial & Professional Services

Retention, encryption, vendor risk, NYDFS alignment.

Healthcare

HIPAA safeguards, secure messaging, identity & endpoint hardening.

Retail & Multi-site

PCI, Wi-Fi segmentation, SD-WAN, resilient POS networks.

What we don’t do (and what competitors often include)

We’re transparent so you can choose the right fit. Some items available via partners.

Capability	Technology Sandbox	Notes / Typical Providers
In-house 24×7 SOC with proprietary SIEM	Via partners	Larger MSSPs operate proprietary SOC platforms; we integrate managed SIEM/SOC.
Unlimited nationwide same-day on-site included	Regional; nationwide via partners	Nationals bundle this in higher tiers; we schedule per need.
Carrier circuit resale & billing (ISP of record)	Via partners	Telco brokers/aggregators handle contracts and billing; we design/support.
Custom software/application development	Not offered	Bespoke dev shops or vendor professional services.
Formal certification/attestation (QSA, CPA audit)	Not offered	Accredited assessors perform attestations; we prep evidence & remediation.

Outsourced & Co-Managed IT — FAQs

How is outsourcing different from co-managed IT?

Outsourced = we operate day-to-day and own SLAs. Co-managed = we share tools, tickets, and change control with your team.

Can you work with our internal IT team?

Yes. We provide escalation, security oversight, and standards while your team handles local context and projects.

Do you support Microsoft 365 and Azure?

Absolutely—governance, identity, retention, secure sharing, and backups for resilient collaboration.

Do you provide 24×7 coverage?

Yes—available on Growth and Enterprise plans. P1 targets as low as 15 minutes depending on scope.

Ready to outsource your IT?

Send your user count, locations, and key apps. We’ll return a scoped plan, quote, and 90-day schedule.